REGISTERING ON Q-LINK
Enter Your Certificate Code
Once you have connected to Q-Link, you will be asked for your Q-Link registration certificate code. Be sure to enter it exactly as it appears on the certificate.
Enter
Your Account Information
Once your certificate code is in, you will be asked some questions for registration. Please answer each question. Be sure to enter your home telephone number correctly, so that we may call to validate your Q-Link account.
Your first visit will be short. Upon completion of the one-time registration process, you'll be prompted to sign off from the system. For your protection, your account information will be verified and your registration confirmed by a phone call from a Customer Service Representative.
Screen Name
By what name would you like to be known on the system? Q-Link will first offer you a screen name. If you want to use this name, simply type in "yes." If you prefer, you may create your own screen name. In this case, answer the first question "no," and enter your own choice.
Keep in mind that your screen name must be a t least three, but not more than ten, characters long (including spaces). All screen names are unique. If you choose a screen name already taken, Q-Link will give you the opportunity to choose a different name. The first letter of your screen name will always be capitalized; the rest of the letters will appear exactly as you type them.
Press F5 to record the information you have entered.
Note: The first name you select cannot be changed. However, you may create up to four additional screen names form a total of five. Please see the free Customer Service Center on Q-Link for details.
Validation
Now it's time to sign off.
Be sure to disconnect your modem immediately after you sign off the network. This leaves your phone line free to receive the call-back from Q-Link.
A Customer Service Representative at Q-Link will review your registration and a call-back will be made within 24 hours to verify all billing information. Once the verification process has been completed, you may re-connect to Q-Link anytime during our regular hours of operation.
Welcome to Q-Link!
SUBSEQUENT VISITS AS A Q-LINK MEMBER
The access number, modem type, phone type, and registration information -- all the information you entered during your first visit to Q-Link was saved. You do not need to enter it again. On future visits to Q-Link, all you need to do is connect your telephone line to your modem, and load the Q-Link software. It's that easy.
EXPLORING Q-LINK
Selecting a department
Your first option after signing in to Q-Link is to choose which department you will first visit. Use the <CRSR> key to move around the screen. Once you have decided where your first stop will be, select that department by pressing F1.
Within each department, a menu of options will guide you through the various offerings. And remember, the F5 function key will back you out of any specific area and take you back to the main department menu.
Changing Departments
To go from one department to another, bring up the main department menu by pressing the F7 function key. Use <CRSR> key to move the üto "Move to Another Q-Link Department" option. Press the F1 function key. Your screen will show all the Q-Link departments as well as the Sign Off option. Make your selection using the above instructions.
