What are Online Messages and E-Mail?
Online Messages (OLMs) are private messages sent from one Q-Link member to
another who is currently online. This is like chatting back and
forth. An OLM will appear in a yellow box at the top of the screen of the
person to whom the message is sent. E-Mail is a private message sent to
another Q-Link member's "electronic mailbox" and stored there (up to 45 days)
until it's a convenient time for the member to read your correspondence.
What are downloading and uploading?
Both refer to the transfer of data (program, text files, etc.) over the phone. Downloading takes a program or file stored on Q-Link and saves it to one of your formatted disks for later use when you're not online. Q-Link has over 15,000 programs available for you to download and keep. Uploading reverses the process-- taking material from you (messages, recipes, poems, games, information files, programs, etc.) so that other people on Q-Link can download it. Both processes are detailed in "Members' Online Guide" available in the Customer Service Center on Q-Link.
How do I save information from the screen?
To save an item from Q-Link for future use (an encyclopedia article, for example), press the SAVE key (function key F3) after you have viewed the desired information. Make sure you wait for the (ü) in the upper right corner to disappear before SAVING. You will be asked to name your file. Use lowercase letters and numbers.
Note: don't save files on your Q-Link Program Disk-- have a formatted disk ready.
What can I do if the conversation in People Connection is moving too fast for me?
You can use the <CRSR> key to scroll backwards or forwards anywhere within Q-Link. To review the last couple of minutes of conversation, press the <SHIFT> key and <CRSR> keys down at the same time. The screen will scroll backwards. To return to the most recent line of conversation, let go of the <SHIFT> key and press only the <CRSR> key. You'll then scroll to the current conversation.
How do I play an online game?
It's easy! Refer to "Fun and Games" in Q-Link's "Just for Fun" department or the "Members' Online Guide" in the Customer Service Center for instructions. To actually play a game, go over to "People Connection."
How do I find out how much I spent?
A record of your usage and charges is always available online. To review your charges, go to the Customer Service Center department and then select "Q-Link Bill and Q-Pons."
